FAQs

Sex Doll FAQ – Frequently Asked Questions

Have questions about our sex dolls or company? We've compiled a list of the most frequently asked questions to provide you with all the answers you need. If you don’t see your question here, feel free to contact us via email or live chat.

1. I found the same dolls cheaper on other websites. Can you match the price?

Yes, we can match the price from any authorized vendor selling genuine dolls. However, if you find a doll priced significantly lower than ours, it is likely a counterfeit. These copies may look similar but are made from inferior materials, making them prone to breakage. For the best quality and durability, we strongly recommend purchasing only authentic dolls from trusted sources like us.

2. Why choose a silicone sex doll?

Silicone dolls offer several advantages over TPE dolls:
✅ More realistic details – Visible skin texture, pores, and veins for a lifelike appearance.
✅ Longer lifespan – Silicone dolls last up to 10 years, whereas TPE dolls degrade faster.
✅ No staining or oil leakage – Unlike TPE, silicone dolls are resistant to discoloration and require minimal maintenance.
✅ Odorless and lightweight – They are easier to handle and store.
✅ Superior durability – Less prone to damage, making them an excellent long-term investment.

If you’re looking for a high-quality, realistic, and durable sex doll, silicone is the best choice!

3. Is a fixed or removable vagina easier to clean?

A removable vagina is easier to clean and replace. Fixed vaginas, however, provide a more seamless and realistic experience. Small or lightweight dolls often feature a fixed vagina for easier handling.

4. How should I store my love doll?

There are three recommended storage options:
1️⃣ Hanging storage – Keep your doll in a closet using a hanging hook in a cool, dark place.
2️⃣ Sitting position – Ensure the doll is positioned on a soft surface to prevent indentations.
3️⃣ Lying flat – Store her on a soft bed or foam cushion to avoid long-term pressure marks.

Important tips:
❌ Avoid tight clothing and dark fabrics that may cause stains.
❌ Do not expose the doll to direct sunlight or extreme temperatures.
❌ Prevent long-term pressure on any area to avoid permanent indentations.

5. What are the advantages of "standing feet"?

✅ Protects feet – Reduces damage when the doll is placed upright.
✅ Easier posing – Ideal for photography or display purposes.
✅ Prevents hip damage – Dolls without standing feet may suffer from hip fractures if left upright for extended periods.

If you don’t plan to pose your doll standing, this feature may not be necessary.

6. How long will my doll last?

With proper care, your doll can last 2 to 10 years. We provide a repair kit with every purchase to help with minor damages. We also offer repair guides and support if needed.

7. How long does it take for my doll to arrive?

🚚 Standard delivery time: 2-3 weeks
Delivery time may vary due to factory queues or quality control. In rare cases, if there is a delay, we may offer a free wig, outfit, or even an extra head as compensation.

8. Where do you ship from?

All dolls are manufactured and shipped from China.

9. Will I have to pay customs fees?

🇺🇸 USA customers – No customs fees.
🇪🇺 European customers – We offer a prepaid tax option to help you avoid high import fees.

10. Can I pick up my doll from a location instead of home delivery?

Yes! You can request pickup from a local DHL or UPS facility instead of home delivery.

11. What if my doll arrives damaged?

If your doll arrives damaged, please contact us within 24 hours of delivery. Depending on the severity of the issue, we offer:
✔️ Free repair kits
✔️ Partial refunds
✔️ Doll replacements

For any concerns, feel free to reach out to our customer service team – we’re happy to help! 😊